Customer Discovery

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How often did you use Next Chapters' tools during the trial period?

Almost every day A few times a week Once or twice I didn't use it much

What features did you use the most? Which ones did you find less useful?

What was the main reason you decided not to continue with a paid subscription?

Too expensive Didn't see enough value Prefer another tool No longer working on my book Other (please specify)

Would a lower price or alternative pricing model make you reconsider subscribing?

Yes No

What changes or features would have made a difference in your decision?

Would you consider returning as a customer if changes were made, or if a different promotional offer was available?

Yes No Maybe

Is there anything else you'd like to share about your experience at Next Chapters?

If you would be open to discussing your experience more with Next Chapters, please enter your email address.

Unleash Your Story

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Erie, PA 16506